Return Policy

At NetGoZone, customer satisfaction is our priority. We offer an easy return process under the following conditions:

1. Eligibility for Return

  • Returns are accepted within 7 days of delivery.

  • The product must be unused, unopened, and in original packaging.

  • A valid proof of purchase (invoice or receipt) is required.

2. Non-Returnable Items

  • Opened or used products

  • Software, digital items, or licenses

  • Customized or special-order items

3. Return Process

Contact our support team at info@netgozone.com or via WhatsApp at +92 300 0998887 to initiate a return. Our team will guide you through the process.

4. Shipping for Returns

Customers are responsible for return shipping costs unless the return is due to a product defect or incorrect item sent.