NetWala- Complete ISP Operations, CRM & Billing Management System
NetWala is the operational command center for Internet Service Providers. It manages customer onboarding, connections, billing, invoicing, payments, inventory, staff workflows, and approvals, all from one centralized platform.
Designed specifically for ISP operations, NetWala integrates sales, operations, and technical teams, ensuring smooth daily workflows, financial transparency, and controlled growth.
Modules & Features
What NetWala Does
NetWala simplifies complex ISP workflows by automating customer lifecycle management, billing operations, staff coordination, and approval-based actions, reducing errors, delays, and revenue leakage.
Customer & Connection Management
Create, modify or suspend connections
Recharge packages
Assign or remove static IPs
Maintain detailed customer profiles
Track billing history, usage, and connection status
Billing & Invoice Management
Automatic invoice generation
Payment tracking (cash, bank, wallets)
Adjustments, refunds, and promises to pay (PTP)
SMS reminders for dues & expiry
Full payment and receipt history
Area & Sub-Area Management
Define service areas and sub-areas
Assign staff to specific regions
Improve accountability and faster field response
Expenses & Financial Control
Record company expenses with receipts
Categorize expenses under defined heads
Daily, monthly, and staff-wise expense reports
Staff wallet management
