Terms & Conditions

1. Introduction

Welcome to MeshBill, an ISP automation and billing platform operated by NetGoZone (“we”, “our”, “us”). By accessing or using our website, software, or services, you agree to comply with and be bound by these Terms & Conditions.

If you do not agree with any part of these terms, you must not use our services.

2. Services

MeshBill provides ISP-related software solutions including but not limited to:

  • RADIUS authentication & billing

  • Network & OLT monitoring

  • CRM & customer lifecycle management

  • Field operations & automation tools

Service features may change or be updated without prior notice.

3. User Responsibilities

You agree to:

  • Provide accurate and complete information

  • Use the platform only for lawful purposes

  • Maintain the confidentiality of your account credentials

  • Not attempt to disrupt or misuse the system

You are solely responsible for all activities performed under your account.

4. Intellectual Property

All content, software, branding, logos, and materials on this website are the intellectual property of NetGoZone and MeshBill. Unauthorized reproduction, distribution, or modification is strictly prohibited.

5. Payments & Subscriptions

  • Pricing plans are billed on a recurring basis unless stated otherwise

  • Failure to complete payment may result in service suspension

  • Fees are non-refundable unless explicitly stated in a written agreement

6. Limitation of Liability

MeshBill shall not be liable for:

  • Network outages beyond our control

  • Data loss caused by third-party systems

  • Indirect or consequential damages

Our total liability shall not exceed the amount paid by you in the last billing cycle.

7. Termination

We reserve the right to suspend or terminate access if these terms are violated or if misuse of the platform is detected.

8. Third-Party Services

Our platform may integrate with third-party tools or networks. We are not responsible for the availability or performance of external services.

9. Governing Law

These Terms & Conditions are governed by the laws of Pakistan, without regard to conflict of law principles.

10. Contact Information

For any questions regarding these Terms:
📧 info@netgozone.com